Est. MMV
Theme
03 - Healthcare - Pharmaceutical Track & Trace (ITS)
TITCK Compliant - DataMatrix - E-Prescription

From DataMatrix to E-Prescription. End-to-end ITS.

-- Definition

Pharmaceutical Track & Trace (ITS) is the national system mandated by TITCK in Türkiye, in which every medicine is tracked by DataMatrix code from manufacturing to the patient. The Senkronix ITS software brings DataMatrix scanning, batch/expiry management, E-Prescription, and E-Invoice integration under a single roof for pharmaceutical wholesalers, pharmacies, and manufacturers.

N° I -- What is ITS?

Every medicine,
unit by unit, traceable.

The Pharmaceutical Track & Trace System (ITS) is a national system operated by the Turkish Medicines and Medical Devices Agency (TITCK) in which every pharmaceutical package in the country is tracked by a DataMatrix code. From the moment a package is produced until it reaches the patient -- manufacturer, wholesaler, pharmacy, hospital -- every handover is reported to the system. This makes critical situations such as counterfeit medicine, parallel imports, and recalls immediately controllable.

Every party in the pharmaceutical supply chain -- wholesaler, pharmacy, manufacturer, hospital -- is required to operate ITS-integrated software. That software must run barcode/DataMatrix scanning, batch and expiry tracking, reporting to ITS web services, and E-Invoice and E-Prescription flows without interruption. A single day of downtime can mean a regulatory violation or an SGK deduction.

Why custom ITS software?

  • Off-the-shelf pharmacy automation packages do not fit every workflow -- wholesalers, distributors, and specialty warehouses need a flexible system
  • ITS regulations are updated frequently -- custom software enables rapid adaptation
  • Simultaneous connections to accounting, ERP, SGK, and e-commerce channels are required
  • Batch/expiry rules vary by manufacturer -- custom reporting and alerting are critical
  • High-volume operations (thousands of boxes per day) cannot be solved for speed and stability with off-the-shelf software alone
N° II -- Modules

Eight core modules.
All ITS compliant.

-- Medicine Lifecycle / N° II-A
Five stages · From manufacturer to patient (DataMatrix)
KAREKOD → ← TITCK / SGK N° 01N° 02N° 03N° 04N° 05 ÜreticiDepoEczaneHastaITS Bildirim
● DataMatrix flow node→ Medicine traceability

The Senkronix ITS software is deployed modularly. A small pharmacy may start on a single terminal, while a large wholesaler runs multi-warehouse, multi-user operations. All modules meet in the same database -- data is not duplicated and reports are real-time.

01
DataMatrix Engine

GS1 DataMatrix scanning, verification, reporting to the TITCK web service. Integrations with Zebra, Honeywell, and Datalogic scanners.

02
Batch & Expiry

Automatic recording of batch number and expiry date per unit. Upcoming expiry alerts, recall lists.

03
Stock & Transfer

Multi-warehouse stock, inter-warehouse transfers, shelf location, critical-stock alerts, cycle counts and shrinkage management.

04
Orders & Dispatch

Customer orders, pick lists, package creation, DataMatrix matching, shipping/dispatch notifications.

05
E-Invoice & E-Archive

Automated e-Invoice issuance via GİB-approved integrators, e-Archive storage, e-Waybill flows.

06
E-Prescription & SGK

E-Prescription query and fulfilment, MEDULA authorization, SGK deduction calculation, report management.

07
Reporting

TITCK audit report, sales/profit analysis, expiry report, ITS notification log, custom dashboards.

08
Accounting Integration

Automatic voucher transfer to Logo, Mikro, Netsis, ETA, or a built-in accounting module.

N° III -- Regulation & Integrations

TITCK, GİB, SGK.
All integrated.

-- Regulatory Integration Map / N° III-A
Six public systems · ITS core
ITS Çekirdek TITCK / ITSSGK MEDULAGIB E-FATURAKAREKOD GS1E-RECETEUETS / TEBLIGAT Karekod bildirimDenetim raporuProvizyonKesinti hesapE-Arşiv · E-İrsaliyeLogo · UyumsoftDataMatrix 2DParti · MiadReçete sorguKarşılamaResmi yazışmaKVKK uyumlu
● ITS core□ Public system

Senkronix ITS is fully integrated with all mandatory public web services in Türkiye. DataMatrix notifications are pushed to the TITCK ITS web service in real time; failed notifications are queued and retried automatically. Every operation is logged for audit.

Public system integrations

  • TITCK ITS Web Service -- DataMatrix notification, query, recall, return, and loss operations
  • GİB e-Invoice / e-Archive / e-Waybill -- Automated submission via contracted private integrators
  • E-Prescription -- Query, fulfilment, cancellation in pharmacy mode
  • MEDULA (SGK) -- Authorization, deduction, coupon, report queries
  • GS1 DataMatrix -- Full compliance with the national DataMatrix standard; single format from manufacturer to pharmacy

Hardware and peripheral integrations

  • Barcode scanners -- Zebra, Honeywell, Datalogic, Newland (USB, Bluetooth, wireless)
  • Handheld terminals -- Windows CE, Android terminals; warehouse and field use
  • Printers -- Zebra, Citizen, Sato label printers; invoice/waybill printers
  • Shipping integration -- Yurtiçi, MNG, Aras, PTT; bulk dispatch and tracking
  • Accounting software -- Voucher transfer to Logo, Mikro, Netsis, ETA, SAP
N° IV -- Who uses it?

Every link
in the supply chain.

Scenario - 01

Pharmaceutical Wholesalers

High-volume, multi-warehouse, pharmacy orders, courier dispatch, and parallel-import management for wholesalers and distributors. A fast DataMatrix engine optimized for reading thousands of boxes per day.

Scenario - 02

Pharmacies

E-Prescription fulfilment, MEDULA authorization, sales, inventory, prescription reports, and accountant integration for independent or chain pharmacies. Single-screen checkout with POS integration.

Scenario - 03

Pharmaceutical Manufacturers

DataMatrix printing on the production line, batch management, packaging, production-warehouse flow, and export documentation. Integrates with ERP and MRP modules.

Scenario - 04

Hospitals & HIS

DataMatrix tracking, HIS (hospital information system) integration, and patient-level medication tracking for hospital pharmacies and ward cabinets.

Scenario - 05

Medical Device Distributors

Barcode/batch tracking for cosmetic and medical device products outside ITS scope; integration with additional public services as needed.

Scenario - 06

Specialized Operations

R&D labs, parallel import firms, clinical sample centers -- ground-up design for bespoke needs that do not match standard structures.

N° V -- Frequently Asked Questions

Clear questions,
clear answers.

Is migration from my existing pharmacy automation software possible?+
Yes. Data migration is possible from widely used systems such as ECZA+, Farmakom, Farmasoft, and various pharmacy automation platforms. Stock, customer, prescription history, and batch/expiry data are transferred automatically. A parallel operation period is provided in a test environment before migration -- go-live does not happen without your sign-off.
Which barcode scanners for ITS DataMatrix are supported?+
All 2D scanners capable of reading GS1 DataMatrix. Models we have tested and guarantee include: Zebra DS2208/DS4608, Honeywell Xenon, Datalogic Gryphon, Newland HR22. USB, Bluetooth, and wireless models are supported, as are handheld terminals (Zebra TC21, Honeywell EDA51).
Which reports are requested during a TITCK audit?+
ITS notification log, recall and destruction reports, loss/return lists, batch-level stock breakdowns, DataMatrix traceability reports, and import/export comparison. Senkronix ITS produces every report requested by TITCK as PDF and Excel with a single click; log records are archived in line with KVKK.
How does E-Prescription and MEDULA authorization work?+
In pharmacy mode, the E-Prescription is queried by national ID. The system automatically displays the matched medicines; once the DataMatrix is read the prescription is fulfilled and an authorization request is sent to MEDULA. SGK deductions are calculated automatically and the co-payment appears on the till screen. Retry and cancellation mechanisms cover rejected authorizations.
How many users and warehouses are supported?+
The architecture scales horizontally. It supports everything from a single-user pharmacy to a pharmaceutical wholesaler with 200+ concurrent users. In multi-warehouse setups each warehouse independently manages its stock balance, staff, and reports, while consolidated reporting is available centrally. Multi-region and multi-company structures come standard for large wholesalers.
How long does a project take?+
A single pharmacy 4-8 weeks, a mid-size wholesaler 3-5 months, large enterprise deployments 6-12 months. Because we run in two-week sprints, a working release is delivered every two weeks. The exact schedule and scope are fixed in the contract at the end of Discovery.
How is pricing structured?+
We use a project-based model rather than a monthly subscription. The price is defined during Discovery based on organization size, warehouse count, number of integrations, user count, and specific requirements. Post-delivery maintenance packages vary by project.
N° VI -- Process

Four stages.
Each one documented.

01
Discovery

We review your current workflow on site and meet your users. An ITS regulatory map and scope document are delivered.

Output: SRS - BPMN - Scope
02
Design

Architecture, data model, integration map, and interface prototypes. TITCK/GİB/SGK service flows are clarified.

Output: UML - Figma - API Spec
03
Development

Two-week sprints with a demo and test each sprint. End-to-end validation with real DataMatrix codes in the test environment.

Output: Demo - Git - CI/CD
04
Launch & Support

Go-live, user training, documentation, and continuous monitoring of regulatory updates. SLA is standard.

Output: Go-Live - SLA
-- ITS Proposal Desk

Tell us about your current system.
Your ITS compliance we will establish together.

bilgi@senkronix.com - Karatay / Konya